Privacy Policy
This page is maintained by WeAreLuv to explain how we handle customer information. This policy is not a legal certification or regulatory statement.
Information we collect
When you browse or place an order on our site, we may collect information needed to process and fulfill your order, such as your name, email address, phone number, shipping address, and payment details. Payment information is handled securely by our payment processor; we do not store your full card details.
How we use your information
We use your information to process orders, arrange delivery, communicate with you about your order, and respond to your support requests. We may also send you promotional updates if you have signed up for our newsletter.
Cookies and analytics
Our site uses cookies and similar technologies to operate the shopping cart, remember your preferences, and understand how visitors use the site. We may use analytics tools to improve our store experience. You can manage cookies through your browser settings.
Sharing your information
We do not sell your personal information. We share data only with service providers necessary to operate the store, such as Shopify for order processing, payment gateways, and shipping carriers.
Data retention
We keep your order information for as long as needed to fulfill your purchase, handle returns or exchanges, comply with legal obligations, and resolve disputes.
Contact us
If you have questions about this Privacy Policy or your personal data, contact us at hello@weareluvofficial.com or via WhatsApp at +961 71 55 66 49.