Terms & Conditions
This page is maintained by WeAreLuv to explain our terms of sale, exchange, and refund practices. This is app-owned content and may be updated from time to time.
Orders and payment
By placing an order on our site, you agree to provide accurate and complete information. All orders are subject to product availability and payment confirmation. Prices are listed in USD and may be subject to taxes or shipping fees calculated at checkout.
Shipping and delivery
We deliver across Lebanon. Delivery times are estimates and may vary depending on the carrier and your location. We are not responsible for delays caused by circumstances beyond our control, such as customs, weather, or carrier issues.
Free exchange policy
We offer a free exchange on items that are in new, unused condition with original tags attached. To start an exchange, contact us within 7 days of receiving your order. Exchanges are subject to stock availability. We reserve the right to refuse exchanges on items that show signs of wear, washing, or damage.
No refund policy
All sales are final. We do not offer refunds or cashback on any purchases. If you receive a defective or incorrect item, please contact us and we will arrange a replacement or exchange at our discretion.
Product information
We do our best to display product colors, sizes, and descriptions accurately. Slight variations may occur due to screen settings or manufacturing. Please review sizing and product details before ordering.
Limitation of liability
WeAreLuv is not liable for indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability for any order is limited to the amount paid for that order.
Changes to these terms
We may update these terms at any time. Changes take effect when posted on this page. Continued use of the site after changes means you accept the updated terms.
Contact us
For questions about these terms, exchanges, or orders, contact us at hello@weareluvofficial.com or via WhatsApp at +961 71 55 66 49.